HELP! Printer does test page but nothing from computer...

Question by Sandra Reward: 25 Pond Points + 10 Knowledge Tokens Status: Pending a resolution
I have installed an HPf380 Deskjet - all in one series - it prints out a test page, is set as default printer, says it's ready to us, but won't print anything from computer or internet...4 days with this blessed thing now...doing family history and got a very sore hand from writing in the old fashioned way!!! I need this hand to hold my glass of wine to help steady the old nerves before the thing gets thrown out of the window...ahhhh, nope, technology n me just don't mix...



Reply from intendo56 User Rating:  340 Knowledge Tokens
When you print a test page, do you initiate the printing from the computer or is it done by pressing buttons on the printer. If it is done on the computer, then it means that your PC can communicate with the printer properly. Can you explain more about what error messages you receive?
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