cannot access greetings workshop

Question by yetta Reward: 1000 Pond Points + 10 Knowledge Tokens Status: Pending a resolution
i got a new laptop for xmas,i installed greetings workshop on it,it said installation was successful and the icon appeared on the desktop, but when i click on it, "sorry iam having trouble with this database" is what keeps coming up. i have uninstalled and reinstalled but still the same.Bugs me!!! can you help?



Reply from Dave User Rating:  84 Knowledge Tokens
Yetta,

After Greetings Workshop has been installed, right click on the "Greetings Workshop" icon on your desktop. A list of options will appear. Click on "Properties". Then click on the compatibility tab. Check the box that says "Run this program in compatibility mode for:" and select "Windows 98/Windows Me".

This should work. Please post back with your results so that we can further troubleshoot if needed.
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Reply from grover_ap User Rating:  680 Knowledge Tokens
Check out this link:

http://support.microsoft.com/kb/320012
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Comment from d_Oz User Rating:  120 Knowledge Tokens
Try install Netframework 3 from Microsoft, some program need the latest Net. to run..
Update any other third party software the Workshop might use, like Java - and even Windows...


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